It's a rental service that allows you to get decorative furniture and other products quickly and easily while keeping them out of landfills.
You can join the LHRENTAL community with one of the rental plans: Two-year subscription (24 months), Intermediate subscription (18+ months), Annual subscription (12+ months), Short-term (3/6+ months) or Monthly (1+ months).
If you prefer to buy your furniture directly, we offer a purchase option just like a traditional e-commerce purchase!
Why should you feel from Lhrental?
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Renting furniture gives you flexibility without the stress of organizing your space or moving to a new one.
With no-strings-attached furniture, you can refresh your space by switching out your items.
Where do you deliver?
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We currently deliver to the wider area of Attica and neighboring prefectures of Attica.
If you're out of stock somewhere, let us know where you are and we can pass it on to our team as we continue to grow our business!
Can LHRENTAL remove my old furniture?
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No, our team is not authorized to remove items from your space.
Does LHRENTAL work with businesses and offices?
We sure do! We have a specific offer that meets the needs of services and offices. You can learn more about the Loizos House for Business program here.
What is the difference between a purchase and a subscription?
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It's all about you! If you're still exploring where you want to live, aren't sure which style suits your lifestyle best, or maybe you just like to move around a lot, Loizos House's plans are there to allow you to live comfortably and sustainably without committing capital to the initial purchase cost. If you've fallen in love with something, our buy now option is the best fit!
How can I contact support?
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Our team is here to help! Our hours of operation are Monday, Wednesday, Saturday 9am to 4pm and Tuesday, Thursday, Friday 9am-9pm.
You can contact us on our contact page by clicking here.
How quickly can I get my furniture?
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Usually we can deliver in 7-15 days if it is immediately available. In other cases, the delivery date is indicated on our website for each product. Once you place your order and sign the lease with Loizos House, you will be given a few options for deliveries to choose a date that suits you!
What is included in the delivery?
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Our team will fully unload and assemble all your furniture in the room or rooms of your choice on the day of delivery! Some items will arrive assembled, while some larger items (such as beds and sofas) will be assembled by the team on arrival. We will place the furniture in your home and clean up any delivery debris before we leave.
Does LHRENTAL provide a certificate of insurance?
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All products are insured for damages up to 90% of their retail value, and you are responsible for only 10%.
Is it delivered on floors?
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We deliver to walk-ups ranging between 1-2 floors if possible, as well as from the 3rd floor and above, an elevator is used for a fee depending on the zip code of your area (both for delivery and pickup).
Please be sure to check the product description as you add items to your cart and always let our team know where you are on the floor prior to delivery.
Can I request contactless delivery?
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Yes! You can request a contactless delivery using the Contact page by clicking here. Contactless delivery means we will deliver items to your front door or as close as we can get to your front door.
Items that can be split through a standard frame will be pre-assembled, however, larger items may require some assembly.
What if something gets damaged during delivery?
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We have great respect for the delivered items and your home as if it were our own, but mistakes happen from time to time. We recommend that you fully inspect the items before signing the delivery acceptance or note with our guides so you can add these things to their notes!
What if something gets damaged during delivery?
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We have great respect for the delivered items and your home as if it were our own, but mistakes happen from time to time. We recommend that you fully inspect the items before signing the delivery acceptance or note with our guides so you can add these things to their notes!
Which rental plan should I use?
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Our programs are tailored to fit your lifestyle and needs. Remember, you will have the option to rent your furniture for a longer period of time in all of our rental programs.
If you're a home dweller looking for a 24-month plan, our two-year subscription is right around the corner since the product is yours!
If you need a piece of furniture for less than a period of time, we recommend either our Short Term plan (3/6+ months) or our Monthly plan (1+ months).
Monthly Plan and Short Term Plan are also the best options for staging!
What if I wanted to change my furniture?
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We believe that flexibility is what allows our customers to live more comfortably. This is the reason why we offer changes for €99 and shipping charges depending on the zip code of your area for customers with 3/6 month and 12-month rental plans. During these, you can exchange your items for others, return items to Loizos House if you no longer need them, or add new items to your space.
Please note that when you choose to customize your order, we require you to keep at least 75% of their monthly total. Data changes are not available for monthly and 12+ /18+ plan holders.
Can LHRENTAL move my items in the event of a move?
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No, we are unable to service transfers at this time. With this in mind, we definitely want to keep your Loizos House account up to date to make your financial life as smooth as possible! If you'd like to move, please contact our team to let us know your new address and we should be able to help you sort it out!
On a separate note, we remind you that LHRENTAL is not responsible for the contents of your order during your move. We recommend that you exercise caution and supervise third-party carriers when disassembling and transporting your items. If you move outside of our area, please note that we cannot pick up or repair these items.
Can I have more than one plan for my home?
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Currently no, a single customer account cannot have more than one Loizos House rental plan for a single location, but if you have more than one residence and decide to use Loizos House to furnish multiple spaces, you must create separate programs for each address.
Can I make changes to my order before delivery?
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You can add or change items to your schedule up to 4 days after the lease is signed. We can remove items up to the time of delivery, free of charge. Item changes are not available for purchased products at this time.
Are LHRENTAL items new or used?
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In addition to our passion for sustainability, all of our items will arrive at your home in new or like-new condition. In the repaired ones, you may see some light scratches or small nicks on non-essential parts of the items. All our items are thoroughly cleaned and sterilized before being moved by professional furniture technicians. The only exception to this is our mattresses, which will always be brand new!
Note that refurbished furniture has up to 30% less rental and selling costs.
What if an item is damaged?
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We ask you to take care of the items as if they were your own. We want you to feel comfortable in it and live in it! While we can repair normal wear and tear, damage caused outside of this, such as stains, small chipped wood, torn upholstery or more noticeable damage (cracks, leaks, etc.) you are responsible for 10% of the repair value and the remaining 90% is covered by us. Repair fees are determined on a case-by-case basis.
PLEASE SEE EXERCISES
If you notice damage, please contact our team by clicking here as soon as possible so that we can resolve it for you in time.
What if I have pets?
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We love pets! In fact, the majority of our customers are proud pet owners. Following the precautions you would normally take with your own furniture should set you up for success here too! If your pet tends to shed excessive hair, consider using a litter box. We can repair minor damage, but in cases of more significant marks, scratches or upholstery damage, the repair fees are determined on a case-by-case basis.
Please note that this repair is EXCEPT from the furniture security and the cost is 100% borne by you.
What should I pay attention to in order to make good use of the products?
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The wear and tear of the product (furniture) must not have been caused by misuse (e.g. striking with an object, use of unsuitable cleaners, placing hot objects inside or on them, etc.) or incorrect handling by the customer (e.g. forceful opening of doors or drawers, wrong way of transportation, etc.).
The customer should keep the furniture in sheltered, closed spaces with temperatures that do not affect the furniture. For large surface furniture such as tabletops, they must be protected from high temperatures (it is recommended to avoid placing them near radiators and use curtains when placed near windows).
If furniture intended for indoor use is placed outdoors or in areas with high humidity (e.g. bathrooms), the furniture’s safety does not apply, and you bear 100% of the cost of its repair.
Please note that this repair is EXCEPT from the furniture's security and the cost of repairing it is borne by you 100%.
The technician of our company checks the product either at the customer's site, if within Attica, or at the company's site when received, to assess the mentioned defect. If the above conditions are met, the product will be repaired in the shortest possible time (repair and transportation). If the wear and tear is caused by the customer's fault, they are obliged to pay the transport costs, if any, as well as 10% of the repair costs.
Do I need to sign a lease?
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Yes, upon completion of your order you will receive a lease detailing your rental plan with Loizos House. Please find and sign this document as soon as possible as we cannot schedule your order without a signed lease. You will also be asked to confirm the status of your items upon delivery by signing the delivery request.
Does Loizos House run a credit check?
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To provide the best experience for our rental customers, we run a soft credit check that does not affect the credit score.
Access to your data is limited only to the evaluation of your financial profile in order to approve or reject your rental request. You will receive a response within 24 hours on business days.
What documents are needed for the assessment?
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A. Natural Persons
- Clearance Note from the Tax Office.
- Photocopy of Identity Card/Passport.
- Photocopy of the most recent DEKO bill in the details of the natural person's home.
- Proof of last month's earnings.
B. Individual / El. Professional
- Tax clearance notes for the last 2 years.
- Photocopy of Identity Card/Passport.
- Forms E3 of the last 2 years.
- Certificate of Commencement of Works.
- Photocopy of DEKO bill (PPC or OTE or EYDAP) in the details of the Natural Person's home.
C. For the other forms of companies, contact us.
When will my card be charged each month?
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The monthly rent is paid in advance every month by direct debit from your bank account unless otherwise agreed.
Your credit or debit card will be charged for the first month at checkout. Your plan starts on the day of delivery and you will be billed monthly starting from the date your order is delivered to your location. This ensures that you don't pay to actually have the items in your home! If you are a current customer, you can view your payment history in your account.
How is the redemption calculated?
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If any of the items are claimed, you cannot possess them outright. All monthly payments can be applied towards redemption at the listed retail price +€1 per product with no interest or extra fees!
Generally, at the lowest monthly payment rate, it will typically take 24 full monthly payments to make up retail value. (If you have a smaller subscription, you will pay the retail value difference +€1 per product.) Discounts and referral credits do not go towards the retail purchase cost.
Buying your items is not done automatically. You must notify us by email by clicking here one month before the end of your plan or from the date you want to make the buyout and definitely before the next rent payment. Once the product is purchased, it is no longer eligible for our subscription services, including pickups, exchanges or transfers. All sales are final.
What if I can't pay my bill due to financial hardship?
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Although we cannot overlook payments at this time, we can help as much as possible on a case-by-case basis.
Cessation of payments automatically means the cancellation and end of the plan equal to 75% of the remaining monthly payments on the lease agreement for all plan holders with higher 6 months salary levels. Please give 14 days notice for all pickup requests.
To proceed or chat with our team, contact us here.
Can I update my account file?
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You can update your payment details through your online customer account. Please note that if you are logging into your customer account for the first time, you will first need to "set up account" so that you can contact your email address.
What are my options at the end of my rental program?
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At the end of your contract, you have the option to redeem, renew or return the products to LHRENTAL.
The amount you have paid for a particular item during the term of your contract will be transferred to the retail value of that item. The difference will be your redemption amount. Once your payments reach the retail value, unless you have notified our team that you wish to remove it from your order or redeem it, the payments are converted to service charges.
If you have not taken action before the end of the lease, the documents will appear, distributed according to the schedule.
Customers on the monthly plan are automated from month to month up to the 3rd month. After that, you will have to keep the product or extend the lease by choosing another of our plans. There will also be the option to return the product at the end of each month (2nd and 3rd month, with the customer's obligation to notify 10 days before via email by completing the form).
Customers on the program (3+ months) are automatically extended from month to month but have the option to return the product at the end of each month (with the obligation to notify 10 days in advance via email by completing the form).
Customers on the Subscription Program (6+ months) are automatically renewed for another 6 months, earning a 50% discount on the change of furniture but will also have the option to purchase or return the product at the end of each month (with the customer's obligation to give 10 days' notice before via email by filling out the form).
Customers on the Annual Subscription Plan (12+ months) are automatically renewed for another 12 months, earning a free change of furniture, but will also have the option to redeem or return the product at the end of each month (provided the customer gives 10 days' notice before via email by filling out the form).
Customers on the Subscription Plan (18 months) are automatically renewed for another 6 months and will have the option to redeem or return the product at the end of each month.
In all programs, the rent will remain the same as agreed upon in the original lease.
What if my plan is not completed early?
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Unexpected life happens. We understand that. If you need to terminate your plan early, please contact our team by filling in the form by clicking here. Cancellation charges are based on the total policy value of your plan. The cancellation fee is equal to 75% of the remaining monthly payments on the lease agreement for owners of all plans, with an upper limit of 6 months' rents. Please give 14 days notice for all pick up requests by clicking here.
How do I schedule a pickup of my items?
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When you are ready to pick up your rental items, just let us know at least two weeks in advance! You can do it by filling out this contact form here! Because pickup varies by program, our team member will let you know the pickup fee before finalizing the request, so there are no surprises.
Once the pickup request is finalized, our scheduling team will contact you with the date for pickup. Make sure you are available on the day for pickup to avoid any missed shipment charges. If you need to reschedule, we need to know at least 2 business days before your scheduled pickup date.
Please see explorations not covered by insurance:
Damage caused by pets (see the question "What if I have pets?")
Bad use of products (see the question "What should I pay attention to in order to make good use of the products?") use of strong cleaners on glaze or furniture colors.
The use of strong detergents on fabrics.
Excessive exposure to the sun.
The friction of sharp objects on surfaces of furniture or fabrics resulting in scratches or tears.
Placing excessive weight.
Placing the equipment outdoors or in a wet environment, unless stated otherwise.
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